jdb Privacy Policy —
Our Commitment to Protecting Your Data

1 Introduction

Jdb (https://jdb.cx) is one of Bangladesh's most trusted online gaming and betting platforms. We believe it is our ethical responsibility to keep every user's personal information safe. This Privacy Policy is a transparent agreement between jdb and its members governing how data is collected and managed.

By using the jdb website, mobile app, or any other digital channel, you are considered to have agreed to this Privacy Policy. If you do not agree with any part of this Policy, please refrain from using the platform.

Our Privacy Policy is updated regularly. Any changes will be published on this page, and registered members will be notified by email for significant updates. We recommend checking this page periodically.

2 What Information We Collect

Jdb collects the following types of information to deliver its services. Each piece of data collected has a specific purpose, and nothing beyond what is necessary is collected.

Beyond the above, jdb does not collect any additional information without your consent. All data collection is voluntary, and you may choose not to provide certain information at any time — though this may limit access to some services.

3 Use of Information

Jdb uses the data it collects for the following purposes:

• To create, manage, and secure your account.
• To process deposits, withdrawals, and other financial transactions.
• To provide customer support and resolve issues.
• To comply with KYC and AML regulations as required by regulatory authorities.
• To prevent fraud, money laundering, and illegal activities.
• To enhance the platform experience and introduce new features.
• To promote responsible gaming and identify signs of addictive behavior.
• To send you relevant promotions and offers, subject to your consent.

Jdb never uses your data for irrelevant advertising or third-party commercial purposes. The core principle of our Privacy Policy is data minimization — meaning your information is used only for what is strictly necessary.

4 Data Sharing & Disclosure

Jdb does not sell your personal information to third parties. Data may be shared only in the following limited circumstances:

• Payment Processors: Necessary information is shared with bKash, Nagad, Rocket, and other payment gateways to process deposits and withdrawals.
• Identity Verification Services: Information may be shared with authorized verification bodies to complete the KYC process.
• Legal obligations: Information may be disclosed as required by law in response to a court order or government directive.
• Fraud Prevention: Information may be shared with relevant law enforcement agencies to detect illegal activity.
• Business Changes: In the event of a merger or acquisition, the new entity will be bound by this Privacy Policy.

5 Cookie Policy

Jdb uses cookies on its website and app to enhance your experience. Cookies are small text files stored on your device. We use the following types of cookies:

• Essential cookies: Login sessions and security tokens — the platform cannot function without these.
• Performance Cookies: To analyze page load speed and crash reports in order to improve the service.
• Functional Cookies: To remember language, theme preferences, and user settings.
• Analytics Cookies: To understand usage patterns, fully anonymized — subject to your consent.

You can disable non-essential cookies at any time through your browser settings. However, doing so may cause certain features to not work as expected.

6 Data Protection Measures

Jdb follows the highest industry security standards to protect your data. Our technical and organizational safeguards include:

• 256-bit SSL/TLS encryption — active on all data transfers.
• Two-Factor Authentication (2FA) — an extra layer of security for account logins.
• Continuous System Monitoring — suspicious activity is detected in real time.
• Regular Penetration Testing — identifies and addresses system vulnerabilities.
• Access control — only authorized personnel can access specific data.
• Data Backup — Secure, encrypted backups are taken on a regular basis.

Please note — no system on the internet is 100% impenetrable. Keep your account password strong and never share it with anyone. If you notice anything suspicious, contact jdb support immediately.

7 Your Data Rights

Under jdb's Privacy Policy, you have the following rights:

• Right to Access: You can request to know what information we hold about you.
• Right to Rectification: You may request corrections to any inaccurate or outdated information.
• Right to Erasure: You may request deletion of your account and associated data under certain conditions.
• Right to object: You may object to your data being used for specific purposes.
• Right to Portability: You may request a copy of your data in a structured, portable format.
• Right to Withdraw Consent: You may opt out of promotional communications at any time.

To exercise these rights, contact jdb customer support. Requests will be responded to within 30 business days of receipt. In some cases, complete data deletion may not be possible due to legal obligations.

8 Data Retention Period

Jdb retains data only for as long as necessary. General guidelines are as follows:

• Active account data — retained for as long as the account remains open.
• Financial transaction records — typically retained for 5–7 years as required by law.
• KYC documents — retained for the period required by applicable regulations.
• Closed account data — retained for up to 3 years from the date of closure.
• Logs and technical data — typically retained for 90 days to 1 year.

Once the retention period expires, your data is securely deleted or anonymized. The deletion process is completely irreversible and carried out using secure methods.

9 Privacy of Minors

Jdb strictly prohibits use of the platform by anyone under 18. In accordance with our Privacy Policy, we do not knowingly collect any personal information from minors.

If we become aware that a minor has registered, that account will be closed immediately and all associated data will be deleted. If a parent suspects their child has registered on jdb, please contact support without delay.

10 Changes to the Privacy Policy

Jdb reserves the right to update this Privacy Policy at any time. Any changes will be published on this page with a revised date. For significant changes, registered members will be notified by email or via an in-platform notification.

Continued use of the platform after any changes means you have accepted the updated policy. We recommend checking this page regularly. If you object to any changes, you always have the option to close your account.

11 Get in Touch

For any questions, complaints, or requests regarding the Privacy Policy, please contact our data protection team: